Contact Us
For general issues:
NSIT Support Line
Dial 4-TECH (773-834-8324)
M-F 8:30AM-6:00PM
support@uchicago.edu
Support Line Documentation
The NSIT Support Line provides technical support through our documentation and troubleshooting articles. Below, you can get started by clicking on the appropriate subject. The first group correlates to our main article indexes (General Areas), which are also accessible through the toolbar on left side of the screen. Additionally, we've included shortcuts to some topics of particular interest (Highlighted Topics).
General Areas
Within these indexes, you'll find paths to every article in our troubleshooting documentation. When articles span multiple subject areas, redundant links are provided whenever possible.
- Email – client configuration, troubleshooting
- Web Browsing – proxy set up, Mozilla user guides
- File Transfer – transferring files through SFTP
- Remote Access – accessing machines via SSH
- Campus Network – troubleshooting networking problems
- CNet Accounts – CNet account and password related questions
- Operating Systems – Operating System help
- Network Services – any topics not covered above
- FAQ – frequently asked questions
Highlighted Topics
While covered through our main documentation structure (above), these topics are often of particular interest to our readers.
- Accounts – NSIT accounts, CNetID and CNet password
- Unix Tutorial – our popular, multi-part introduction to the Unix command line
- Reference – describing how certain technologies work
Last updated: 5/09/07
