NSIT Support Line
The NSIT Support Line provides technical support to students, staff, and faculty of the University of Chicago. On Friday, August 29th, we will be closing at 4:30pm for the Labor Day weekend. We will resume our normal hours of 8:30am to 5:00pm on Tuesday, September 2nd. We provide support via email at support@uchicago.edu, over the phone at (773) 834-8324, or 4-TECH, and you can also look through our online troubleshooting documentation.
Support News
Pardon our dust...
We're making some changes to our site. If you see anything that's broken, missing, or just want to give us some feedback, please let us know!
xMail documentation updated
With the improvement of our xMail infrastructure, we've released new documentation highlighting some changes to the xMail setup process for Outlook 2003, 2007, and Entourage 2008. The NSIT Support Line no longer recommends or supports the use of Entourage 2004.
You can check out the new documentation by visiting our xMail section, including a new setup guide for iPhones! If you're curious about how to make the most of your Outlook experience, the NSIT Training group has also assembled a resources page with information about Microsoft Outlook.
Selected Documentation
- Email - client configuration, troubleshooting and instructions for cMail, xMail, Junkmail, and email lists
- Collaboration - instructions and FAQs for WebShare, Instant Messaging
- Web Browsing - proxy set up, Mozilla user guides
- File Transfer - transferring files through SFTP
- Remote Access - accessing machines via SSH
- Campus Network - troubleshooting networking problems
- CNet Accounts - CNet account and password related questions
- Operating Systems - Mac, Unix/Linux, Windows operating system help
- Glossary - describing how certain technologies work
- FAQ - frequently asked questions
Last updated: 8/27/08