Junkmail Documentation and Troubleshooting

The new Junkmail service is more aggressive than our previous service. Thus, there is a chance that legitimate email intended for a user could be flagged as spam. We strongly urge all users of the new system to review their quarantine digests and approve any senders that are accidentally blocked. As users allow legitimate senders and configure their new preferences to their taste, this chance will diminish. We feel that the additional protection and speed of this filter will make this training process relatively simple.

Junkmail Overview

An introduction to Junkmail, NSIT's spam and virus filtering service for @uchicago.edu accounts.

  • Junkmail FAQ – frequently asked questions on Junkmail's spam and virus filtering.
  • About Junkmail – a brief introduction to the Junkmail service
  • Greylisting FAQ – more information about NSIT's new antispam technique, known as greylisting, and how it will help you.

Using Junkmail

Articles on how to use the Junkmail service.

  • Junkmail Summary Emails – how to use summary emails to check and adjust your quarantine
  • For more information about how to use the new Junkmail service, from filter configuration to quarantine sorting, log in to junkmail.uchicago.edu and click on the "Help" choice in the left sidebar.

Last updated: 5/18/07