Contact Us

NSIT Support Line
Dial 4-TECH (773-834-8324)
M-F 8:30AM-6:00PM
support@uchicago.edu

Highlighted Topics

Getting Connectivity Software - information about NSIT Connectivity Software and how to get your free copy!


Safe Computing - easy ways to protect your machine against worms, viruses, etc.


Account Closure - Questions about what happens when you leave the University? The answers are here!


authsmtp.uchicago.edu - NSIT's outgoing mail server has enhanced security and extra compatibility with commercial Internet Service Providers (ISPs).

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NSIT Support Line

Support Home | News

The NSIT Support Line provides technical support to students, staff, and faculty of the University of Chicago. Our hours of operation are 8:30am to 6:00pm, Monday through Friday. We provide support via email at support@uchicago.edu, over the phone at (773) 834-8324, or 4-TECH, and you can also look through our online troubleshooting documentation.


Support News

Something phishy is going on...

Would you give your house key to a random man off the street who claimed to be a locksmith checking locks? Would you give someone your bank PIN if they phoned you and said your account needed verification? What if someone claiming to be a policeman stopped you and began to ask you personal questions, but they weren't wearing a badge?

Naturally, in any of the above cases, you would want to see some proof the individual is who they say they are: their actions are very suspicious. Your password is exactly like your house key, your bank PIN, or your personal information. You should never give it out to a suspicious source. NSIT Support will never email you, call you, or otherwise contact you and ask you for your CNet password or personal information. Even if the message appears to come from NSIT or a University individual, the request is not genuine. It is called phishing.

If you ever have any abouts about the legitimacy of a communication, please contact NSIT or the appropriate office before taking any action.

More news . . .

Selected Documentation

  • Email - client configuration, troubleshooting and instructions for cMail, xMail, Junkmail, and email lists
  • Collaboration - instructions and FAQs for WebShare, Instant Messaging
  • Web Browsing - proxy set up, Mozilla user guides
  • File Transfer - transferring files through SFTP
  • Remote Access - accessing machines via SSH
  • Campus Network - troubleshooting networking problems
  • CNet Accounts - CNet account and password related questions
  • Operating Systems - Mac, Unix/Linux, Windows operating system help
  • Glossary - describing how certain technologies work
  • FAQ - frequently asked questions
  • cTV - FAQs for the University's IPTV (Internet Protocol Television) service
For a comprehensive list of documentation, visit http://nsit.uchicago.edu/docs.

Last updated: 10/24/08